Level 1 Service Desk Specialist

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Level 1 Service Desk Specialist

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Level 1 Service Desk Specialist
Page Views: 367
Date Added: 23/02/2017
Last Updated: 23/02/2017

Price :

City : London

County :

Country : United Kingdom

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Contact Person : TGC World

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Web-site: Click Here

Ad ID : 2675938

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Level 1 Service Desk Specialist - London, , United Kingdom

Required Skills :

* At least 3+ years experience in Voice Service Desk

* Substantial working knowledge of Avaya IPT or other IPT technologies

* Bachelor’s degree in a technical field preferred, or equivalent experience, certifications, and training and 3-5 years of comparable work experience

* Working knowledge of LAN, WAN, and Data Networks

* Detailed technical understanding, deployment and support of Routing protocols & route manipulation techniques, preferably, global financial services

* Excellent communication skills

* Ability to deal efficiently with escalations and difficult situations/people under pressure.

* High level of interpersonal, communication, organizational and decision-making skills.

* ITIL V3 certification or work equivalent

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